Refund Policy

Last updated: November 5, 2026

14-day refund

If HATS Pro is not for you, you can ask for a full refund within 14 days of any payment, no questions asked.

How to ask

Payments are processed by Paddle.com, our Merchant of Record, which handles refunds. Reply to your Paddle receipt email or visit paddle.net to request a refund, or write to us at contato@contalert.com.br and we will arrange it.

Cancelling

You can cancel your subscription anytime from the link in your Paddle receipt email. You keep HATS Pro until the end of the period you already paid for, and you will not be charged again.